The Water Damage Restoration Process

Our team of professionals are trained and equipped for emergency water damage restoration and cleanup. We have advanced equipment to inspect the property, remove excess water and restore your home or business "Like it never even happened." SERVPRO® of East Naples takes pride in being a full restoration service provider. Our team can help you with:

  • Drying excess water
  • Removing excess moisture
  • Disposing of damaged materials
  • Replacing or restoring interior and exterior elements
  • Contents restoration
  • Contacting your insurance company

SERVPRO of East Naples will be on the job in no time once we are aware of your water loss. We are faster to any size or type of disaster, so trust our team of restoration technicians to help you after water damage, flooding and leaks. With our services available 24 hours a day, 7 days a week, we're Here to Help®!

Water or Flood Damage?
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Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.